2020 IPRO eDiscovery Innovator Awards

Case Study

ProSearch, PayPal, Squire Patton Boggs, Receive 2020 eDiscovery Innovator Awards

IPRO is pleased to announce the winners of the 2020 eDiscovery Innovator Awards. Chosen from over 3,000 IPRO customers, these awards were presented at the IPRO Tech Show held earlier this year at Arizona State University's Sandra Day O'Connor College of Law.

This year’s winner in the Legal Service Provider category is ProSearch. Not only are they incredibly capable on core processing capabilities and are so well ingrained with what clients do as a business, they are truly pushing the envelope on how to deliver more value to customers using Artificial Intelligence (AI) and Machine Learning (ML).

As Dean Brown, IPRO CEO, stated at the awards ceremony, “ProSearch has processed over eleven and a half petabytes of data in the last few years. What’s in a petabyte? This is three to five times more information than the Library of Congress holds in its entire digital collection. This is an incredibly capable team doing things that are well beyond what you would expect from a legal service provider. I come away fascinated and amazed every time I hear about what they are doing.”

The team from ProSearch responded to the award by saying, “We’ve been partners with IPRO for many years, and a lot of our success comes from that partnership. Their powerful platform has allowed us to automate job management and ultimately process a lot of data for our clients with flexibility, customization, and consistency. And the IPRO support staff and engineers have been with us every step of the way, helping us to solve challenges, explore new questions and new ideas. We’re very thankful.”


This year’s winner in the Corporate category is PayPal, a team that has consistently been singled out as blazing a trail of innovation, doing more with less, and integrating legal operations.

As Dean stated at the award ceremony, “There is always some friction between Legal, IT, business units, and outside counsel, but this team has gotten past that. They have brought in outside counsel and are collaborating through preferred relationships, while bridging the gap with business and IT in ways I’ve not seen done better.”

On accepting the award, Cecil Lynn, Global eDiscovery Director at PayPal, said, “We appreciate the honor, and I can’t tell you how humbled we are by this accolade. It has truly been a team effort here at PayPal to embody the holistic approach to innovation. But you know innovation is a two-way street, and we are incredibly thankful and proud to have a partner in IPRO, who we consider part of our extended family. They truly listen to us and have heard us and have seen our vision. We truly appreciate IPRO, not just for what they’ve done for PayPal, but for other corporate clients and the rest of the eDiscovery community.”

Law Firm

This year’s winner in the Law Firm category is Squire Patton Boggs, who for years now has received headlines in the popular press lauding them for “Most Innovative Use of Technology by a Large Law Firm” and giving “Top Marks in 2020 on the Corporate Equality Index.”

As Dean shared at the award ceremony, “It’s this kind of entrepreneurial spirit coupled with an open, inclusive culture favoring diversity that resonates so much in the industry. For me, it is one of the many reasons I’ve enjoyed working with this group of people.”

The team from Squire Patton Boggs responded to the award by saying, “First of all, we’d like to thank IPRO for all the work you help us through. Certainly, this type of recognition is not achieved without it. We would also like to say thanks to the entire team that has brought us this far. There are only ten of us servicing the entire globe, but we are efficient and effective. We are afforded this opportunity because of the attorneys, the leadership, and the innovation committee at Squire that gives us the latitude and the ability to go and serve our clients as best we can.”

IPRO is reinventing the way organizations interact with their data.

By transforming the EDRM and thinking “upstream” we bring insight far earlier in the eDiscovery process, enabling teams inside and outside your organization to collaborate transparently at any stage, before data is even collected. By thinking about and interacting with your data differently, you’ll eliminate waste and reduce risk.